Privacy Policy

This Privacy Policy explains how Threezero Agency (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website, contact us, or interact with our WhatsApp Business / messaging services. Contact: zayd@threezero.agency · threezero.agency

1. Who we are

Threezero Agency is a digital marketing and creative technology agency based in Lahore, Pakistan. Services include Shopify and e-commerce, brand identity, Meta ads, WhatsApp bots, custom websites, 3D animation, UI/UX, email & SMS marketing, and AI agents.

2. Information we collect

We may collect: name, email, phone, business name; WhatsApp messages and conversation metadata; project inquiry details; technical data (IP, browser, device) via hosting; and aggregate analytics if enabled. We do not intentionally collect sensitive data unless you share it.

3. How we use information

To provide services, respond to inquiries, operate WhatsApp bots/automated messaging, manage client relationships and billing, and meet legal/security needs. We do not sell personal information.

4. Third-party services

We may share data with processors as needed: Meta / WhatsApp Business API; AI providers (e.g. Anthropic/Claude) for automated replies; hosting; payment processors; form/email tools; analytics if enabled. They process data under their own terms for services to us only.

5. Retention

We keep data only as long as needed for the purposes above and legal records, then delete or anonymize. WhatsApp data may be kept briefly for support quality, then removed.

6. Your rights

You may request access, correction, or deletion. Email zayd@threezero.agency or see our Data Deletion Instructions.

7. Cookies

Essential cookies for site function and optional analytics cookies may be used. Control cookies in your browser settings.

8. Security & children

We use reasonable safeguards; no system is 100% secure. Services are for businesses/adults; we do not knowingly collect data from children under 13.

9. International processing

We operate from Pakistan; providers may process data in other countries.

10. Changes & contact

We may update this policy; the date above will change. Questions: zayd@threezero.agency · Lahore, Pakistan.